Frequently Asked Questions

Ordering your Wooden World Map

How can I place my order? How can I pay?

  • Find all the items you would like to order and add them to your cart by pressing the "Add to Cart" button on each product page.
  • Proceed to checkout by clicking the shopping cart in the upright corner and click "checkout" button.
  • After entering your shipping details, you can select your method of payment and continue to pay for your order.

I can't place an order, what should I do?

  • If you're still receiving an error message after reviewing your payment information, billing and shipping address, make sure you are using the latest version of your web browser.

  • If you continue to receive error messages, please contact Customer Support at

Where is my order confirmation?

  • As soon as your order ships, you will receive an email confirmation to the email address you entered. If for some reason, you did not receive an email, please check your spam folder.

I just placed my order, can I add another item to it?

  • Contact the customer service team ( with all the details of what product(s) would you  like to add to your order.

Quick links to the most popular products:

3D Wooden World Map Oak in a Living Room


When will my order ship? 

  • Most orders ship within 3-5 days after purchase. Please note, orders are only shipped on business days.

How long does delivery take?

  • Our usual shipping time is 5-10 business days with UPS/DHL .

  • If you have not received your order within 20 business days of your order, please contact us at



Where is it made?

Wooden World Maps are handmade in Ukraine, by INDIGO 2020 LLC.

Where can I use my discount code? 

  •  All discount codes are entered during checkout. Please write your discount code to the dedicated box  on the checkout page.

3D Wooden World Map Nordik